The housekeeping and room service training (actually same for the gym/pool) are of much concern. First, I found out my shoes were bing put aside on my clothes (but I put my shoes on the ground). Second, as I was sleeping half way to go to the bath room, I found an upside down cockroach (probably from my lemongrass repellent) - then I sent it to heaven promptly instead of struggling in pain. So the next day as I returned to the room, I saw the scenes below. 2 food trolleys stood in the corridor. From the food being dried out, I was so sure it must have stood there for over 2-3 hours. As I went back to the room, there I found a baby cockroach. I had to take photos and sent them to the management and got a serious complaint. One of the good things is that they responded promptly and explained that the hotel took a long time to be completed and so there were problems for cockroaches. Anyway, as they offered the change to another room, it's not good to argue on that point. Once again, if possible, better avoid staying at some new hotels less than half year.
1 comment:
Yes I see the roach.
This hotel is really bad.
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